Terms of Service

1. Who these terms are with

These terms are an agreement between you and Andrey Goleta, a natural person established in Warsaw, Poland ("WineDNA", "we", "us"). WineDNA is not a company, so there is no registered company name and no registration number to quote here.

They cover the WineDNA iOS app, this website, and any related services. By creating an account or using the service you accept them. If you do not accept them, do not use the service.

Our address is ul. Komputerowa 7a/85, 02-676 Warszawa, Poland. That is the address at which you can contact us about these terms and at which you can lodge a complaint, and post sent there reaches us. It is published because the law requires a trader to publish one: art. 5 ust. 2 of the Polish Act on providing services by electronic means (ustawa o świadczeniu usług drogą elektroniczną) requires a service provider who is a natural person to make available his name, his place of residence and an address, and art. 12 ust. 1 pkt 3–4 of the Consumer Rights Act (ustawa o prawach konsumenta) requires an address at which a consumer can contact the trader and lodge complaints. Email is quicker and we would rather have it — support@icoffio.com — and a notice or complaint under these terms may be sent either way.

2. Age and eligibility

WineDNA is for adults only. You must be at least 18 years old, or older if the legal drinking age where you live is higher. We ask for your date of birth at sign-up to check this.

Creating an account by giving a false date of birth is a breach of these terms and we will close the account when we find out.

The service is offered where we are able to offer it lawfully. Some features may be unavailable or limited in your country.

3. Your account

You are responsible for keeping access to your account secure, and for what happens under it. Tell us promptly at support@icoffio.com if you think someone else has got in.

One account per person. Do not share credentials, and do not create an account on behalf of someone else without their authority.

The same account works in the iOS app and on the web. Signing in on one does not sign you out of the other.

4. What WineDNA is — and is not

WineDNA predicts how likely you are to enjoy a given wine, based on a taste profile derived from your own ratings. It is a personalised suggestion engine.

A Wine Match score is a probability estimate, not a promise. Palates change, bottles vary, and the model is only as good as the ratings it has seen. Where our confidence is low we say so.

WineDNA is not professional, medical, nutritional or investment advice. Do not use it to make decisions about your health, and do not treat wine as an investment on the strength of anything you read here.

Educational content about wine is exactly that — education. It is not an encouragement to drink more.

5. Acceptable use

When using WineDNA, you agree not to:

• write content that is unlawful, hateful, harassing, defamatory, sexually explicit, or that promotes harm — including harmful drinking;
• impersonate anyone, or misrepresent your connection to a producer or brand;
• submit ratings you were paid to submit without disclosing it, or otherwise manipulate ratings;
• scrape, bulk-download or resell the catalogue or our recommendations;
• reverse engineer the service, probe it for vulnerabilities without permission, or interfere with its operation;
• use the service to market alcohol to people below the legal drinking age;
• upload anything you do not have the rights to upload.

6. Your content, and reporting other members

You keep ownership of your ratings and tasting notes. They are yours and they are private: this version of WineDNA has no reviews, no comments and no way to publish anything to other members. You give us a worldwide, non-exclusive, royalty-free licence to host, store and reproduce your content only so far as running the service requires — computing your Taste DNA, syncing your cellar, answering your questions. The licence ends when you delete the content, except for copies already in backups or retained for legal reasons. If we ever add a way to publish, we will ask before anything you wrote becomes visible to anyone else.

The one place another member appears is Taste Neighbours: an anonymised pseudonym, a taste-overlap percentage, the axes where your palates agree, and at most one catalogue wine they rated highly. Every neighbour entry carries Report and Block on its menu, and Profile then Report abuse reaches the same route. We aim to act on reports within 24 hours and may suspend accounts without notice where the behaviour is clearly abusive or unlawful.

Reports and appeals: support@icoffio.com.

7. Subscriptions and payment

No feature requires a paid subscription today. Nothing in WineDNA sits behind a paywall and there is no in-app purchase on sale. If we introduce one, subscriptions bought inside the iOS app will be sold and billed by Apple through the App Store, Apple's terms will apply to that transaction, and the rest of this section describes how it will work.

Subscriptions renew automatically until cancelled. You cancel through your Apple ID subscription settings, not through us — deleting your WineDNA account does not cancel an active App Store subscription.

Refunds for App Store purchases are handled by Apple under Apple's policy. Your statutory rights as a consumer in the EU are unaffected.

If we change the price of a subscription, we will tell you in advance and you will have the chance to cancel before the change takes effect.

8. Prices shown in WineDNA

WineDNA shows an indicative price band so you know roughly what a bottle costs. It is information, not an offer. Prices vary by country, shop and vintage, and the figure you see may be out of date.

WineDNA does not sell wine and contains no links to any shop. There is no way to buy anything from the app.

9. Alcohol and responsible use

WineDNA does not sell, ship or deliver alcohol. We show information about wine and nothing more.

Please drink responsibly. Do not drink and drive. If you are pregnant, taking medication, or have any reason to avoid alcohol, follow medical advice rather than an app.

Alcohol advertising is regulated differently in different countries. Where local law restricts what we may show, we will restrict it, and some commercial features may be switched off in your market.

10. Intellectual property

The WineDNA name, logo, interface, taste model and catalogue presentation belong to us or our licensors. These terms do not transfer any of it to you. You get a personal, revocable, non-transferable right to use the app for your own, non-commercial purposes.

Producer names, labels and trademarks belong to their respective owners and are used to identify wines.

11. Changes, suspension and termination

We may add, change or withdraw features. Where a change materially reduces what you have paid for, we will tell you in advance and you may cancel.

We may suspend or close an account that breaches these terms, that is used unlawfully, or where we are legally required to. Where it is reasonable to do so we will warn you first and explain why.

You may stop using WineDNA and delete your account at any time.

12. Disclaimers and liability

The service is provided as it is. To the extent the law allows, we exclude implied warranties of merchantability, fitness for a particular purpose and non-infringement, and we do not warrant that the service will be uninterrupted or error-free.

We are liable without any limit for damage caused intentionally or by gross negligence, for death or personal injury caused by our negligence, and for anything else the law does not permit us to limit. Polish law puts the first of those beyond argument: a term releasing a debtor from liability for damage he deliberately causes the other party is void under art. 473 § 2 of the Civil Code, and a term excluding or limiting liability to a consumer for personal injury sits on the statutory list of abusive clauses in art. 385(3) pkt 1.

Everything outside that paragraph is capped, and the cap is a real amount rather than a formula that resolves to nothing. WineDNA is supplied to you free of charge: there is no price, we sell you nothing, and a subscription — if we ever offer one — would be sold and billed by Apple rather than by us. A limit measured against the amount you have paid us would therefore always come to zero, which is an exclusion rather than a limitation, and against a consumer it would fail the test in art. 385(1) of the Civil Code: a term that was not individually negotiated does not bind a consumer if it shapes his rights and obligations contrary to good practice and grossly infringes his interests. So the limit is a fixed sum instead. For each event that causes you loss we will pay up to PLN 1,000, whether or not you have ever paid us anything, for the loss that could normally be foreseen as a consequence of what went wrong.

Nothing here limits the statutory rights you have as a consumer, including under EU and Polish consumer law. If a clause conflicts with a right you cannot waive, that right wins.

13. Governing law, jurisdiction and complaints

These terms are governed by Polish law, and the GDPR and other directly applicable EU law apply to the processing of your personal data. The controller is established in Warsaw, Poland, so the courts of Poland have jurisdiction — subject to the paragraph below, which takes precedence for consumers.

If you are a consumer resident in the EU, you keep the protection of the mandatory rules of your own country, and you may bring proceedings in the courts of your place of residence.

Please contact us first at support@icoffio.com — most things are resolved faster that way. If we cannot agree, EU consumer dispute resolution routes remain open to you, including your national consumer authority.

Privacy complaints can also go to the supervisory authority named in our Privacy Policy.

14. Changes to these terms

We will publish an updated version here and change the date at the top of the page. Where a change materially affects your rights, we will notify you in the app or by email before it takes effect. Continuing to use WineDNA after that date means you accept the new version.

15. Contact

General support, reports of content or abuse, and privacy matters all reach the same inbox: support@icoffio.com.

Naming the topic in the subject line — support, report or privacy — gets your message to the right person faster.

Notices under these terms are served on us at that email address.